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Customer Relationship Management in Bahrain Investment Banking Arena Essay Example for Free

Client Relationship Management in Bahrain Investment Banking Arena Essay The financial business includes experienced across the board changes inside the working condition and this includes globalization of business sectors and innovative enhancements. These two components have affected and supported inventive practices inside the financial business that has served to upgrade its operational productivity. The presentation of ATMs and e-banking offices are a portion of the significant achievements in the financial business that have reformed business activities. The worldwide markets have escalated the serious condition of the financial business that has made the requirement for expanded productivity in tasks and expanding consumer loyalty. Clients are the backbone of any association and the financial business also relies upon the procurement and maintenance of shoppers for its gainfulness. Client relationship the board frames a fundamental part of business technique driving the company’s pieces of the pie and market initiative position. Client relationship the executives (CRM) has been characterized as a business technique that â€Å"is a combination of a progression of capacities, aptitudes, procedures, and advances which together permit organizations to all the more beneficially oversee (obtain and hold) clients as unmistakable assets† (Shanmugasundaram, 2008:98). It is seen as an intuitive procedure that makes a harmony between corporate goals and consumer loyalty to build the productivity of the business. Securing and maintenance of clients is one of the essential prerequisites of business and the viability of methodologies driven towards this objective decides the accomplishment of business endeavors. The previous barely any years have seen developing utilization of CRM in retail banking and venture banking areas. The key goal behind such activities is to guarantee the conveyance of better client support and than satisfy the necessities of buyers. Such practices are powerful in empowering associations to address the issues of the shoppers and offer improved types of assistance in contrast with different players in the business. Upper hand and business gains are driven by a proactive methodology that centers around buyer needs and desires, arrangement of reliably great help, investigating customer accommodation and a powerful follow up administration to guarantee purchaser faithfulness. An essential part of speculation banking and some other money related administrations is the changing customer mentalities. Inferable from the plenitude of data effectively open over the Internet the shoppers today are progressively proficient of the wide scope of decisions and choices accessible to them. The customers are outfitted with more information identified with the financial choices accessible and henceforth their financial choices are guided by their very much inquired about examination. This reality remains constant for every single financial division and business tasks yet shapes a basic part of banking enterprises since it obliges an assorted section of buyers. In about all business to business showcases where customers are as extensive as, or as for this situation, frequently a lot bigger than their providers, the last should react rapidly to pressures from their customers to improve customer the board forms and systems† (Foss Stone, 2002: 211). CRM in Investment banking part The transient target of the advertising division is to procure clients while the drawn out goal means holding the old clients through powerful client relationship the board (CRM) systems. Coming to and gaining another client is a certain something, keeping the relationship solid and solid over a significant stretch of time is the characteristic of the genuine showcasing proficient worried about long haul wellbeing of the organization† (Dolak, 2009). The expanding serious market makes it hard to hold clients over a more drawn out timeframe attributable to the consistent deluge of new and substitute choices attacking the rack spaces at the neighborhood retail shop. This makes the assignment of CRM progressively testing and associations embrace different techniques to pull in old clients back. Maintenance procedures regularly utilize measures, for example, purchaser conduct research and item studies that empower the associations to survey the requirements and desires for the buyer and empower them to serve better. Clients consistently value the individual touch that outcomes in building solid connections. The net today gives various powerful correspondence channels that are being utilized to keep the client glad. Electronic client relationship the board has viably coordinated all methods of correspondence †web, email, talk, video, voice to serve and bolster the clients to improve the all out client experience. Venture banking varies from different types of banking in the job a couple of significant customers play on the bank’s execution and profitability (Foss Stone, 2002). This type of banking focuses on a fixed customer section that drives the deals of venture items and administrations. The effectiveness of the financial segment is controlled by the sorts of items and administrations offered to clients because of their speculation needs and desires. Customization of items and administrations are the way to determining customer fulfillment. Recognizable proof of the customer section is a crucial factor in focusing on and connecting with the ideal customer populace and this procedure is driven by statistical surveying. The changing socioeconomics and serious weights from worldwide industry players have anyway had a noteworthy effect on the business systems of speculation banks around the world. The difficulties looked by speculation brokers lie in connecting with target shoppers and furnishing them without hardly lifting a finger of banking administrations that serve to hold customers over a more drawn out timeframe. Additionally, the expanding requests of purchasers and developing desires have driven the financial part to embrace innovation based inventive applications for addressing customer needs and desires. Internet banking administrations and portable financial applications are a portion of the inventive implies that are being utilized by speculation brokers to contact their objective customers. Such applications have served to improve banking administrations and efficiencies in settling client inquiries and needs speedily through the snap of the mouse button. The whenever and anyplace access to banking administrations have characterized new patterns in serving buyers. â€Å"Online customization is one helpful client relationship the executives methodology received by e-business to include esteem and improve deals of their items and administrations utilizing the Internet† (Khosla et al. , 2003). Venture banking in Bahrain The financial division in Bahrain is one of the key segments impacting monetary development and improvement in the locale. The commitment of the money related administrations and banking area is second just to the oil and flammable gas industry in the nation. The nation has encountered a monetary blast and an upward pattern in financial development and improvement in the course of recent decades by virtue of globalization impacts and opening of exchange channels. The financial area has additionally opened to worldwide partnerships setting up their activities in the nation to tap the developing number of high total assets people in the nation. In spite of the globalization of banking tasks and expanded de-guideline of the monetary administrations segment in the territory the nation keeps on having a noteworthy control and oversight over the administrative condition. The Central Bank of Bahrain keeps on being screen and control the financial condition in the nation. The modernisation of banking administrations and vital methodologies made by venture brokers in different pieces of the globe have not created a lot of effect in this district attributable to the imperatives applied by the current social impact. The retail banking situation in Bahrain is to a significant degree driven by the way of life of the nation. The social effects are acknowledged in the traditionalist methodology of buyers towards banking and speculation. Different research considers have inferred that while the area is a developing business sector for innovation applications and imaginative practices, client mentalities have constrained the extent of innovation based plans of action in the financial segment. The traditionalist market condition and client mentalities towards the CRM procedures received by speculation brokers in Bahrain frames the point of convergence of the examination study. The examination study will break down the different points of view engaged with CRM approach by speculation financiers through the investigation of Unicorn Investment Bank in Bahrain. The bank was established in the year 2004 and has its home office in Bahrain. It is an Islamic monetary administrations bunch that has a universal nearness in different areas, for example, Malaysia, Turkey, Saudi Arabia and United States. The bank as of now has six particular business administration classes that incorporate resource the board and land, capital markets, corporate fund, private value, key mergers and acquisitions and treasury. Among the different administrations offered by the bank the key methodology is to convey the clients with a complete scope of speculation arrangements that are tweaked to address customer issues and desires. Unicorn’s coordinated item offering and money related building aptitudes are firmly entwined with a solid ability to convey the Bank’s items and administrations to an expansive customer base over the GCC district, the more extensive Middle East locale, Southeast Asia, the USA and the Europe† (Unicorn, 2010). The objective clients of the bank incorporate high total assets people, business ventures, money related foundations, organizations, and government offices and offices. The items offered by the bank are Shari’ah consistent and fits in with the global monetary practices (Unicorn, 2010). Issues and difficulties â?

Essay About Nursing - Essay Topic Samples

Essay About Nursing - Essay Topic SamplesMost essay topics for the college level are clearly specified in the topic sample that you receive with your assignment. When the writing of an essay is left to chance, there is a higher risk of losing the reader's interest.The first thing you should do before writing an essay is to read up on the background of the topic. There are many essay topics that might be related to the theme of your essay.Do not try to be clever while writing your essay. In a world full of intelligence and verbal abilities, it is very difficult to compete against an essay that can easily surpass its peers. You must know your topic first and then write an essay on it.When choosing your topic, make sure that it is interesting but not necessarily a subject that makes use of major themes. Think out of the box, so to speak. Be creative, think different, and be original when composing your essay about nursing.One of the most important steps in composing a good essay is to g ain a student's confidence. Remember that a teacher wants his students to put their best foot forward in front of him. If you're afraid to put yourself in front of a class of potential employers, chances are you'll never get a chance to write an essay.A mistake that some writers commit is choosing a topic they don't know anything about. You will be able to tell if your topic doesn't hold any value in the eyes of the college admissions committee if it doesn't mention anything about your field of expertise. It is much better to choose a topic that is familiar and that you have some understanding of.Write your essay from the heart. Use sentences that are easy to read and which convey the right message. All of this takes more time and patience than the essays that are full of rich vocabulary.Make sure that you do not leave out any of your course work. The bulk of the grade you are awarded will come from the content of your essay.

Proposed Plan for Resolving the Housing Crisis in America...

The United States’ foreclosure and housing market problems have been well-documented in recent years. This issue has only been heightened by the 2009 economic downturn. Can the sky-rocketing foreclosure market truly be blamed on the recession, however? Can the issue be pinned down on the masses of people who have lost their occupations? Surely many of the cases can be traced back to these harsh conditions, but many more, most likely, can be attributed to something else. Foreclosures are not a new phenomenon and have been a part of American society for years. So, in order to determine a plan for how best to reduce the number of American families losing their homes, it seems best to look backwards rather than simply at the present. The†¦show more content†¦Though it may not immediately impact the economy for the better, the far reaching consequences will be much greater than simply writing a new homeowner a check for $8,000 that they may or may not have earned. This fin ancial education will focus on a far-ranging plethora of topics, but in regards to buying a house specifically, there will be three main pillars: the importance of a savings account for emergencies, the importance of living by a budget, and a more expansive area of loan and interest education. The education of the masses must start early on for many reasons. One is that by the time most citizens are old enough or financially established enough to buy a house, their spending habits and mindset have been locked, and it would take a great deal of change to undo them. It will be much easier to produce a more financially savvy buyer if the principles have been instilled since youth. It is suggested that a person is unable to become a native speaker of a language once a certain age has been reached. In much the same way, it can be assumed that it will be much more difficult for an adult to become a native speaker of strong financial conscious than for a child who has repeatedly practiced the tenants of smart decision making. The three pillars of sound home buying will be taught beginning in fifth or sixth grade, when youth areShow MoreRelatedTask Centred and Crisis Intervention Essay for Social Work3865 Words   |  16 Pagespersonal growth, self-actualisation and personal power over their environment, which would refer to elements of crisis intervention. This model of practice involves psychosocial and counselling to explore client’s views and understanding of their problems. This may assist clients to gain insight into the complex social and psychological origins of the problem that they face and to help plan new ways of responding to the challenges in their lives (Payne, 1997:126). Individualist- reformist work involvesRead MoreManaging Stakeholder Interests And Relationships6999 Words   |  28 Pagesconcerns†, â€Å"stakeholder influences† and â€Å"stakeholder relationships†. Additionally, research gaps are identified and a concept ual framework for stakeholder analysis in MCP is proposed. It is recommended that a network-based and behavioral economics approach should be adopted for stakeholder analysis in MCP. 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While many countries are still working toward a separationRead MoreLeadership for Health and Social Care and Children65584 Words   |  263 Pagesyoung people s setting (O41) 125 Manage finance in health and social care or children and young people s setting (O42) 129 Manage quality in health and social care or children and young people s setting (O43) 131 Develop and evaluate operational plans for own area of responsibility (B1) 133 Manage physical resources (E8) Understand partnership working (M2a) Understand how to manage a team (LM1a) 135 137 138 Unit 522 Unit 523 Unit 524 Unit 525 Unit 526 Unit 527 Unit 528 Unit 529 Unit 530 UnitRead MoreIt Management Essay6676 Words   |  27 Pageslinks business strategy with organizational strategy and information strategy. The use of the triangle is done to suggest that all 3 points are in balance in any organization, and if they are out of balance, then organizational tension or possibly crisis exists. A company is out of â€Å"alignment† when their business strategy is not supported by there IS. There are several implications from this model. First, business strategy drives organizational and information strategy; Second, organizational strategyRead MoreThe Rise of China and Future of the West17670 Words   |  71 Pagesrate---------------10%-----0%-----2%-----3%-----8% Gross capital formation--------28%----26%----23%----23%----22% Following the handover, Hong Kong suffered a 60 % fall in residential and commercial property prices.This fact and the financial Asian crisis explain the sluggish growth in 2001 and 2002. The economy rebounded in 2004 with a 8% growth rate. However, Hong Kong faces an increased competition from Shanghai and other mainland cities 123-Taiwan Taiwan (36000 square kilometers, populationRead MoreUnited Airlines23407 Words   |  94 PagesEnvironment 2 1.4 Internal State of Affairs 4 1.5 Generic Strategy 5 1.6 Long-Term Objectives 5 1.7 Grand Strategies 5 1.8 Short-Term Objectives 6 1.9 Functional Tactics 7 1.10 Strategic Execution 8 1.11 Executive Bonus Compensation Plans 8 1.12 Current and Historical Culture and Structure 9 1.13 Strategic Controls 10 1.14 Innovation and Entrepreneurship 11 SECTION 2: IDENTIFICATION OF KEY STRATEGIC ISSUES 12 Culture: 12 Market share: 12 Economy: 12 SECTIONRead MoreThesis, Term Paper, Essay, Research Paper21993 Words   |  88 Pages 2002). Despite the decline in the total fertility rate, adolescent pregnancy has been found to be significantly high. The SADHS revealed that adolescent pregnancies accounted for a third of all births (Dickson, 2002). 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Perception Checking An American Educator, Businessman,...

Perception checking is a three-step process that consists of describing the behavior you noticed, thinking of any possible way to understand the behavior; and then ask for clarification. This is a great tool to help comprehend others correctly, instead of assuming that your first interpretation is the correct one. Using this technique can be a way of decreasing defensive actions in the other person. Furthermore, since you are not attacking the actual person, you would just be asking for clarification. Better understanding someone can prevent arguments, or altercations that can cause a disturbance in any relationship. These benefits that come from perception checking are avoiding misunderstanding and better communication. When people perception check, it essentially has nothing to do with your point of view or even your personal opinion of a certain topic. Simply, perception checking is showing someone that they are important to you and that you would want to do everything you could to make sure that you understand them clearly. Once an American educator, businessman, and keynote speaker, Stephen Covey states, â€Å"Seek first to understand, then to be understood.† Therefore, when you want to truly understand a person it will shows respect, but also it will allow you to learn more about what is important to another. Perception checking is not just about receiving clarification about your assumption, but it is about receiving full attention and understanding of anotherShow MoreRelatedContemporary Issues in Management Accounting211377 Words   |  846 Pagesother journals, and is a frequent contributor to the popular press. In two recent studies, Dr. Gordon was cited as being among the worl d’s most influential and productive accounting researchers. An awardwinning teacher, Dr Gordon has been an invited speaker at numerous universities around the world, including Harvard University, Columbia University, University of Toronto, London Business School, Carnegie Mellon University, and London School of Economics. He has also served as a consultant to CONTRIBUTORS

Gandhi Transformation and Managing People

Question: Discuss about the Gandhi Transformation and Managing People. Answer: Introduction: Mahatma Gandhi possesses every characteristic that is required to be a transformational leader. Transformational leadership theory states that such leaders are inspirational and someone whom one can trust and they always lead by examples. Leaders like Mahatma Gandhi have been inspirational in inspiring and motivating a whole nation to stand up and fight against the British supremacy. Transformational leaders have strong vision, helping guide people in making changes. Transformational leaders have the ability in making people confident and powerful, which was lacking among Indians, Gandhi allowed all these people to have trust in them and feel significant (www.sites.psu.edu 2013). Like a true transformational leader, Gandhi was always open to fresh ideas and opinions and suggestions from his supporters which at certain point got implemented in his campaigns. Margaret Thatcher: Margaret Thatcher was an autocratic leader which comes under the Behavioral theories of Leadership. One cannot call Thatcher a dictator as she got elected in a democratic system, but she possessed all the traits of an authoritative leader. She was nicknamed the Iron Lady. In most cases, Margaret Thatcher was the sole decision maker across the government departments, taking decisions on her won without much delay and incompetence (Majumdar 2017). She was confident, she knew what was important to her and was in charge of many ministries for ensuring smoother and influential government functioning. Her leadership style brought many reforms to Britain, something she has envisioned. Her leadership style has both been loved and hated for her decisions ranging from privatization to Falklands War. Angela Merkel: The German Chancellor, Angela Merkels leadership abilities are best explained through the path-goal theory of leadership. The path-goal theory defines that a good leader is one who offers information, resources and lend extended support to her employees. Henley (2017) stated that the directive and participative leadership style is just what Angela Merkel is all about as she is directive, participative and achievement-oriented when required. Miss Merkel is a powerful woman who has a level head on her shoulders and knows exactly what Germany wants from her. Over the years, she has been methodical and pragmatic and has a mindset to move forward all the time. She is wary of taking decisions that are risky and carefully weighs before making any of that sort. Reference: Henley, J. (2017).Want to be a successful world leader? Do it the Angela Merkel way. [online] the Guardian. Available at: https://www.theguardian.com/world/shortcuts/2013/sep/23/angela-merkel-successful-world-leader-germany [Accessed 2 Jan. 2017]. Majumdar, S. (2017).Maggie's flawed leadership. [online] Business-standard.com. Available at: https://www.business-standard.com/article/opinion/maggie-s-flawed-leadership-113041100498_1.html [Accessed 2 Jan. 2017]. Sites.psu.edu. (2017).Gandhi-Transformation and Change. https://sites.psu.edu/leadership/2013/03/24/gandhi-transformation-and-change/ [Accessed 2 Jan. 2017].

Sociology My Brother Essays - Oklahoma City Metropolitan Area

Sociology: My Brother Michael Myers Sociology 11:00 TTH My Brother The social forces of the world today have a tremendous impact on a persons life. Social forces can make you change the way you think, the way you act, and even your personality, especially on early teens. In some cases people dont realize it is changing them. My brother, Beau, attends school in Shawnee, Oklahoma. He is a 4.0 honor student and president of his class. He plays football, basketball, baseball, and wrestles. He is Mr. Popular amongst his fellow classmates, but on February 5, 1999 this would all change. Beau was wrestling at a tournament in Sulfur, Oklahoma on February 5, 1999. He had made it to the championship match later that evening. The match was going well. Beau was ahead 5 to 3 until disaster struck. Billy Thompson, the person my brother was wrestling, had Beau in a headlock. Beau then put his foot behind Billys feet in order to trip him, but Billy held on. My brother landed on the top of his head breaking his neck between the first and second vertebrae. Imminently he was rushed to the nearby hospital in Sulfur. The radiologist said he had a strained neck muscle and sent him home in a soft collar brace. The next day Beau went to the doctor in Shawnee and she imminently referred him to the neurosurgeon in Oklahoma City, Dr. Hisie. Dr. Hisie found the break and scheduled a surgery. The surgery lasted about 4 hours. They took bone off of Beaus him and fused the vertebrae together. After 4 months in a neck restraint, they realized that the fusion did not work. They attempted the same surgery again, but this time putting him in a halo. After another 4 month the fusion had worked. Beau then went through 6 months of physical therapy before he was able to play sports again. Altogether the process took about 2 years. He now is starting practice for the basketball team in Shawnee. After Beau broke his neck, Beau got a lot of sympathy for family and friends. As time grew on, since he couldnt do anything, his friends grew apart from him. They kind of cased him aside and he was left all alone. The once Mr. Popular was not the person who sat at home a grieved for himself. Society cased him out and he felt like the smallest person on the earth. His attitude went down the drain and he went into a state of depression. He never wanted to go outside in fear of being made fun of. He basically went into a shell and almost never came out. This was caused, in part, due to American culture. Our culture, nowadays, loves sports. The next generation is brought up loving sports. Beau grew up loving wrestling knowing the risk and the probiblity of him, or anyone in that matter, of getting injured. Americans love sports weather its football, baseball, hockey, or any American sport. We all know that injuries occur in sports, but yet we still play them due to our culture. Once he g ot the halo off, he started going out with friends again and having fun. Society had excepted him back in and he kind of got back into American culture. Beau was very lucky that this had happened. Many people go into a state of depression and never get out. My brother is the most influential person I have ever known. His will to never let society get the best of him is unmatchable, in my mind. I love my brother with all my heart and I will always look up to him for being so courageous. One more thing I forgot to mention, My brother, Beau, is twelve years old. Sociology